Refund Policy

 

Our company strives to provide reliable, timely, and high-quality passenger transport services using cars, vans, and buses.
Refunds are available under the following conditions:


If the reservation is cancelled at least 48 hours prior to the scheduled time, the client is entitled to a full refund.
For cancellations made less than 48 hours before departure, 50% of the amount is retained to cover administrative and organizational costs.


If the service is cancelled by us, the client is entitled to a full refund of the amount paid or the option to reschedule for a different time.


Refunds are processed using the same payment method used for the original transaction, within 5–10 business days.
For further information or to request a refund, clients may contact us via phone or email.
By using our services, the client agrees to the stated refund terms and conditions.